Help
Find answers to the most common questions about our services.
About Our Service
Yes! We bring professional-grade cleaning products, mops, vacuums, and microfiber cloths. For homes with pets, we ask to use your household vacuum to help reduce the transfer of pet hair and allergens between homes. Otherwise, we provide everything needed for your cleaning!
Absolutely. Every cleaner on our team goes through a thorough background check and in-person interview before joining us. We only hire people we’d trust in our own homes.
We stand behind our cleaning. First-time clients complete a walkthrough before and after their initial service so we can confirm expectations and address any missed areas before leaving.
We currently serve:
- St Charles
- St Peters
- O’Fallon
- Lake St Louis
- Cottleville
- Dardenne Prairie
- Wentzville
- New Town
Booking & Payments
Just click “Book Now” on our website, select your service, pick a date and time, and enter your details. The whole process takes about 60 seconds. You’ll receive a confirmation email immediately.
We ask all first-time clients to be present for a walkthrough before and after their initial cleaning. After that, you don’t need to be home—many clients provide a key or door code. We always treat your home with care and respect, whether you’re there or away.
How do I pay?
We accept all major credit and debit cards. A temporary authorization hold is placed on your card 24 hours before your scheduled cleaning to confirm funds are available.
If the authorization fails, we’ll contact you to update your payment method. A successful authorization through Stripe is required before we send our team to your home.
The authorization hold is not a completed charge. Your final payment is processed securely after the cleaning is complete. Any required booking deposit is collected separately.
Please give us 24 hours’ notice if you need to cancel or reschedule your cleaning; otherwise, 50% of the booking fee will be applied. If our team arrives and no one answers, or if you cancel while we are onsite, 100% of booking will be charged.